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  • Writer's pictureFNBC

Do travellers still want to fly budget airlines?

Major US airlines have recently reported significant profits in the third quarter of 2023. However, the same cannot be said for low-cost airlines as their earnings have suffered. This raises the question of whether budget carriers are facing the beginning of the end. The pandemic has undoubtedly taken a toll on the aviation industry, and budget airlines have not been spared. As travel restrictions and uncertainties persisted, many travellers reevaluated their priorities and preferences when it comes to flying. We are now witnessing a shift in customer behavior and a reconsideration of budget airlines as a viable option. One of the main reasons for the decline in demand for budget carriers is the changing expectations of travellers. In the past, passengers were primarily concerned with finding the cheapest fares possible. However, with the ongoing pandemic, safety and flexibility have become crucial factors. Travellers are now more willing to pay extra for airlines that offer better health and safety measures, as well as flexible ticketing policies. Major US airlines have recognized this shift in customer preference and have adapted accordingly. They have implemented various safety measures, such as enhanced cleaning protocols and air filtration systems, to reassure passengers of their wellbeing. Additionally, they have introduced more flexible ticketing options, allowing customers to change or cancel their flights without hefty fees. These measures have resonated with travellers and contributed to the success of major carriers. On the other hand, budget airlines have faced challenges in meeting these new customer expectations. Due to their cost-cutting strategies, some low-cost carriers have struggled to invest adequately in health and safety measures. This has created a perception among travellers that budget airlines may not prioritize their wellbeing. Furthermore, budget airlines often have stricter ticketing policies, making it more challenging for passengers to make changes or cancellations without incurring significant fees. Another factor contributing to the decline in demand for budget airlines is the reduced frequency of flights. Many low-cost carriers have had to reduce their flight schedules due to decreased demand and operational challenges. Travellers rely on regular flight options, and the limited availability may push them towards major airlines that can offer more consistent services. The reputation of budget airlines has also impacted customer trust and preference. While major carriers have established themselves as reliable and customer-oriented, budget airlines have faced criticism regarding their customer service and overall experience. Although budget airlines offer competitive fares, travellers may be willing to pay extra for a smoother and more enjoyable journey with a major airline. Moreover, the shift towards remote work and virtual meetings has also affected the demand for air travel. As more businesses embrace flexible work arrangements and online communication, the need for frequent business travel has diminished. This change has a considerable impact on budget carriers, as they have traditionally relied heavily on business travellers for their revenue. Major airlines, with their established reputation and broader range of services, may be more appealing to business travellers seeking a seamless travel experience. While the recent financial struggles of budget airlines may indicate a decline, it is important to note that they have faced challenges in the past and managed to bounce back. Budget carriers revolutionized the airline industry by making air travel accessible to a broader demographic. Their low fares have allowed more people to experience the benefits of flying, and their impact on the industry cannot be ignored. Furthermore, there is still a significant market for budget airlines, especially among price-sensitive leisure travellers. Many people prioritize affordability over other factors and are willing to compromise on certain aspects of their journey to save money. Budget carriers continue to offer a valuable option for these travellers, especially on short-haul flights where the differences in service may be less significant. In conclusion, while major US airlines have posted significant profits in the third quarter of 2023, budget airlines have faced financial challenges. The changing expectations of travellers, increased focus on safety and flexibility, reduced flight schedules, reputation concerns, and the shift towards remote work have all contributed to the decline in demand for budget carriers. However, it is essential to recognize that budget airlines have overcome challenges in the past and still have a significant market share among price-sensitive leisure travellers. The future of budget airlines will depend on their ability to adapt and meet the evolving needs of travellers.

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